Q: How do you ensure your quality?

A: 1. Trustworthy and long-term cooperative raw material suppliers;

2. Skilled&experienced engineers&workers;

3. Mature QC system;

4. Specially-assigned merchandiser;

5. Advanced production workshop.

Q: Do you provide operation training? How long is the training, and what are the training contents?

A: We will provide comprehensive operation training services for every customer who purchases our equipment. The training usually lasts about 7 days. The training contents cover the basic operation process of the carton printing slotting die cutting machine or corrugated paperboard production line and other carton machinery we sell, daily maintenance points, simple fault troubleshooting methods, and safety precautions, etc., ensuring that your operators can proficiently master the equipment operation skills.

Q: What is the response time for after-sales service?

A: We promise to respond within 1.5 hours after receiving your after-sales service request. In case of emergencies, we will give priority to arranging technicians to communicate with you as soon as possible and solve your problems through video call guidance, remote assistance, or on-site services according to the actual situation of the problem.